Privacy Policy

Information

This policy regulates the processing of personal data of clients of FOXTRAVEL S.A.S., a legal entity identified with NIT No. 901008873-8, established in accordance with the laws of the Republic of Colombia, domiciled in Medellín, Antioquia. Hereinafter and for the purposes of this document it is called FOXTRAVEL), FOXTRAVEL is committed to the protection of privacy and all information that may be associated or related to specific natural or legal persons, (hereinafter and for the purposes of this document they are called the Personal Data) to which FOXTRAVEL has access in the development of its commercial activities. In this sense, the company receives through different channels information regarding its collection, storage, administration, use, processing, analysis, transfer, transmission, protection and deletion of identification data (name, ID, age, gender) of contact (telephone, email, address), consumer preference, visits and behavior on the Internet, financial information and other data relevant to business operations; information that may be obtained directly from the owners or through the use of Internet platforms belonging to the company, with prior authorization from the client.

By entering your data and information, the owner expresses and grants his or her consent to the use of said data as described in this Privacy and Personal Data Processing Policy.

Application of this Policy.

This Policy refers to and applies in general to FOXTRAVEL clients, business partners, affiliated businesses, suppliers, employees, collaborators, contractors and any person whose Personal Data is or will be processed by the company (who hereinafter and for purposes of this document is called the Owners) and its purpose is to guarantee the rights of the Owners; inform the mechanisms and procedures to make these rights effective; questions, complaints and claims, and; Make known the purpose of the Personal Data within the commercial activity.

This Policy will be applied to the entire territory of the Republic of Colombia by FOXTRAVEL, its employees and, as applicable, by those third parties with whom the company agrees all or part of the performance of any activity related to, or related to, the Processing of Personal Data for which the company is responsible.

Likewise, it will apply to third parties, whether natural or legal, with whom the company signs any type of contract, in order for people to know their obligations, purposes and the security and confidentiality schemes that they must adopt when carrying out the Treatment on behalf of the Company. society.

Treatment.

In compliance with Decree 1377 of 2013, FOXTRAVEL, in the course of its commercial activities, will collect, use, manage, store, analyze, anonymize, index, segment, profile, compile, process, transmit, transfer, verify the Data. Personal Data, it will charge and share information with risk centers, if this is necessary and will carry out various operations with the Personal Data. In this order, the Personal Data Processed by the company will be subject only to the purposes indicated below or those accepted by the Owners at the time of collection of the Personal Data.

Purpose.

Likewise, people who have access to the Personal Data by Law, contract or other binding document will carry out the Processing to achieve the following purposes: (i) Offer loyalty programs for the final consumer, promotions and discounts; (ii) Inform the existence of new products and services, our own and third parties; (iii) Track the behavior of the Owners, mobile phones and their consumer preferences; (iv) Create profiles of the Owners who are users of Platforms owned by the company based on their consumption preferences and their behavior on the internet and mobile phones; (v) Send information about news, news and promotions of our own and third parties;

(vi) Send information about own and third-party CRM programs; (vii) Specify, analyze and optimize existing and future products and services, our own and third parties; (viii) export information on human resources, credit risks and the control and prevention of money laundering; (ix) Build segmented databases; (x) Carry out information archiving, updating, storage and processing activities, either by itself or through third parties with whom it is contracted for this purpose; (xi) Promote and market new and existing products and services, own and third parties; Track, measure and record capacity